SHIPPING AND DELIVERY
Shipping time
ATTENTION – Due to the current situation caused by COVID-19, the regular shipping times may be slightly longer. The reason for this is the increased dispatch volume from all dispatch service providers as well as occupational safety measures by employees, which slow down the process slightly. We ask for a little patience in view of the current situation.
Germany: 2-4 working days
If you order before 3 p.m. CEST on working days, we will process the order on the same day. As a rule, your order leaves our house on the following day and you will receive your goods within the period specified above. However, if there is high demand, shipping can take up to 10 working days.
As soon as your order leaves our warehouse, you will receive an email.
We always try to meet the delivery times; at weddings (including during a sale, at Christmas, etc.) delivery times may be slightly longer.
Shipping Cost
The shipping costs are free within Germany.
For shipping conditions outside of Germany, please contact us via emai: info@asepadri.com
Taxes and import duties
There are no customs or import fees for shipping within the EU. For deliveries to non-EU countries, additional duties, taxes and fees apply. You can find more information about customs duties at http://ec.europa.eu/taxation_customs/index_en.htm, for example, and information specifically for Switzerland at http://xtares.admin.ch/tares.
After your package has reached your country, it will be forwarded to the internal postal service according to the standard delivery procedure (shipping partner DHL).
Need help?
Contact us at info@asepadri.com for questions related to refunds and returns.