Privacy policy
Privacy policy – Information according to Article 13 of the EU General Data Protection Regulation (GDPR) In the following we inform about the collection of personal data when using our website. Personal data are all data that can be personally identifiable to you, e.g. name, address, e-mail addresses, user behavior.
1. Name and contact details of the responsible person
Responsible in the sense of § 13 para. 1 a) DS-GMO:
Asepadri, Aaron Sen
Obere Seitenstraße 2
90429 Nürnberg
DEUTSCHLAND / GERMANY
2. Processing of personal data and its legal basis
a. Contact by e-mail or contact form
When you contact us by e-mail or via the contact form, the data you provide (your name, company, function, e-mail address and, if applicable, your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context as soon as the enquiry has been answered or limit the processing if there are legal storage obligations. This represents the legal basis for the consent pursuant to Art. 6 I S. 1 a) EU-GDPR. If you contact us on the basis of a job offer or on your own initiative, we will process your personal data for the duration of the application procedure. In order to avert any allegations of discrimination, we are legally entitled to keep the application for a period of two months from receipt of the rejection. Your personal data will be deleted at the latest at this time.
b. Visit the website
When using the website for information purposes, i.e. if you do not register or other-wise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect data that is technically necessary for us to display our website to you and to ensure stability and security. This represents the legal basis of the legitimate interest of the website operator pursuant to Art. 6 I S. 1 f) EU-GDPR. In detail, this concerns the following personal data:
- Shortened, non personalized version your IP address
- Date and time of the server request
- Host name of the accessing computer
- Referrer URL
- Operating system used
- Browser type and browser version
The aforementioned data will be deleted within 7 days. Furthermore, for security reasons, the firewall stores your IP address beyond this period. The IP address is kept by the firewall for 90 days for security purposes, after which it is deleted, unless there are legitimate interests against it. This website does not operate cookies.
3. Your rights
You have the following rights towards us with regard to personal data relating to you:
- Right to information
- Right to correction or deletion
- Right to limitation of processing
- Right to object to the processing
- Right to data transferability
You also have the right to complain to a data protection supervisory authority about our pro-cessing of your personal data.
4. Storage time
We always delete or block your personal data if the purpose of storage ceases to apply. However, data may also be stored if this is provided for by legal requirements to which we are subject, for example with regard to statutory storage and documentation obligations. In such a case we delete or block your personal data after the end of the corresponding specifications. The translation was done by machine. Only the German information about data protection is valid.
5. Use of Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer.Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.
6. About cookies
What are cookies ?
How do we use cookies ?
What types of cookies do we use ?
How can I control the cookie preferences ?
7. Refunds and Returns Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@asepadri.com and and request a return.
Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.
Newsletter data
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
PayPal
Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.
If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
Klarna
Our website accepts payments via Klarna. This service is provided by Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.
Klarna offers various payment options (e.g. installment payments). If you opt to pay using Klarna, Klarna will collect various pieces of personal data from you. Further information can be found in the Klarna privacy policy: https://www.klarna.com/de/datenschutz/.
Klarna uses cookies to optimize the use of Klarna checkout solution. Optimizing the checkout solution provides a legitimate interest within the meaning of Art. 6 (1) (f) DSGVO. Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. For further information on how Klarna uses cookies, go to the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.
Data is transmitted to Klarna based on Art. 6 (1)(a) (Consent) and Art. 6 (1)(b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
Need help?
Contact us at info@asepadri.com for questions related to refunds and returns.